Privacy Policy

Data Controller Information

This privacy policy explains how tormavendi.top AG ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website tormavendi.top or use our services.

Data Controller:
tormavendi.top AG
Wiedner Hauptstraße 33
8011 Graz, Styria, Austria
Registration Number: FN251496a
Email: [email protected]
Phone: +43 316 9345316

Data We Collect

We collect and process the following types of personal data when you use our website and services:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name when you fill out contact forms or request consultations
• Communication Data: Messages, enquiries, and correspondence you send to us
• Service Preferences: Information about your business needs and platform requirements

Information We Collect Automatically

• Technical Data: IP address, browser type and version, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookie Data: Information stored through cookies and similar tracking technologies

How We Use Your Information

We process your personal data for the following purposes based on legitimate interests, contractual necessity, or your consent:

• Service Provision: To provide marketing automation platform analysis and consulting services
• Communication: To respond to your enquiries, provide customer support, and send service-related communications
• Business Operations: To manage our business operations, maintain records, and fulfil legal obligations
• Website Improvement: To analyse website usage and improve our services and user experience
• Marketing: With your consent, to send promotional materials and updates about our services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract Performance: To provide services you have requested
• Legitimate Interests: For business operations, website analytics, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who assist with website hosting, email services, and analytics
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Contact Information: 3 years from last contact or end of business relationship
• Website Analytics Data: 26 months (Google Analytics default)
• Marketing Data: Until you unsubscribe or withdraw consent
• Legal Records: As required by Austrian law (typically 7 years for business records)

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (right to be forgotten)
• Portability: Request transfer of your data
• Restriction: Request limitation of data processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at [email protected] or +43 316 9345316.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "last updated" date.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +43 316 9345316
• Post: tormavendi.top AG, Wiedner Hauptstraße 33, 8011 Graz, Austria

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable law.